Freedom of Information Requests are the means that a member of the public may request information regarding a public (government owned) organisation. As East Coast was government owned until Virgin Trains East Coast took over the operation of the franchise on 1 March 2015 it was possible to do a Freedom of Information request to find out more about the operation of East Coast Rewards. How many members it had and whether the scheme was successful at increasing sales.

The reply to my Freedom of Information Request for East Coast Rewards is here (PDF) . As East Coast was owned by... More
Download the latest Freedom of Information request here. Even after my first Freedom of Information request (see... More